The librarian and the information architect are more similar than they are different. They both practice their craft with the intent of efficiently connecting people with the information that they seek. But only one is going to shush you for talking too loudly in the stacks.
Read MoreIn website redesign projects that I've led, I've often encountered the problems associated with ambiguous organization schemes. While there are other organization schemes, it's almost impossible to rely on a single solution. A combination of approaches is often best.
Read MoreImplementing an information strategy is what lets most business concerns survive. Given the torrent of information that floods businesses every day, a formal strategy is what lets them cope with the volume.
Read MoreWhen does a vendor not want a customer to immediately find the content they want? When they want them to accidentally find other stuff that they didn’t even know they wanted when they began their search.
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